Contact Information

For questions about passenger clearance

1.   Taiwan Taoyuan International Airport (TPE):

 Terminal 1：+886-3-398-2307；+886-800-311-006
 Terminal 2：+886-3-398-3386；+886-800-016-801

2.   Taipei Shongshan Airport (TSA) ：

+886-2-2546-0274；+886-2-2546-4698

For questions about one-stop clearance or hand-carry cargo

1.   Taiwan Taoyuan International Airport (TPE) (Mon. ~ Fri. 08:30a.m.-4:30p.m.)

Terminal 1：+886-3-398-2298
Terminal 2：+886-3-398-3391

2.  Taipei Shongshan Airport (TSA)：

+886-2-2546-0274；+886-2-2546-4698

For questions about animals and Plants Quarantine Service

+886-3-398-2264
+886-3-398-2268

To report Smuggling

+886-3-398-3484 (Mon. ~ Fri. 08:30a.m.-5:00p.m.)
+886-800-038-265 (24 hours)

General Affairs Section, Inspection Division

TEL:+886-3-398-2293