Keelung Customs (KLC) stated that trade promotion service fee (the service fee) is collected by Customs on behalf of International Trade Administration, Ministry of Economic Affairs. The service fee should be paid within 14 days after Customs issues a duty memo. Aside from being paid at a post office or designated banks, the service fee can also be paid online which is more encouraged due to its quality of expedition and convenience.

KLC explained that the service fee for imported goods is collected together with other import tax, and that for exported goods will be consolidated and collected on a quarterly basis; a duty memo will be mailed to exporters who can use it to pay the service fee at a post office or designated banks such as Bank of Taiwan, Land Bank of Taiwan, Taiwan Business Bank, First Bank, Hua Nan Bank, Chang Hwa Commercial Bank, Citibank (Taiwan), Taiwan Cooperative Bank, Mega International Commercial Bank.

KLC further explained that except for the aforementioned ways to pay the service fee, there are five online platforms on which the service fee can be paid, including online banking, CPT Single Window, e-Bill, Chunghwa Post Web ATM, and Mobile Post Office APP. KLC reminded those who choose to pay the service fee through online post office transfer to add the handling fee to the transfer amount. An incident that goods could not be cleared by Customs due to lack of handling fee happened before. If the handling fee is not added to the transfer amount, Customs clearance procedure will be hindered due to duty shortage. The handling fee for online post office transfer is contingent on the amount of the service fee. When the service fee is no more than NT$95, the handling fee will be NT$5; when the service fee is no less than NT$96, the handling fee will be NT$10. For example, if the service fee is NT$200, then the total online post office transfer amount will be NT$210; the NT$10 service fee must be added so that there will be no duty delinquency.

KLC reminded the importers and exporters to pay the service fee in time to keep customs clearance smooth. For more information, please contact Export Division, KLC at (02)24202951 ext. 5125.