1. "Single Window for the Expedited Customs Clearance of Pandemic Prevention Articles" has been established to provide accelerated and convenient customs clearance services and coordinate relevant licensing agencies as well as to respond to the enquires raised by the businesses.

2. Expediting cargo inspection and release: Lower cargo inspection rate and use on-line duty collection to expedite customs clearance, utilize X-ray inspection equipment to assist investigation for reducing inspection time, and work overtime to conduct inspection to accommodate business schedules. In addition, Taipei Customs provides 24-hour customs clearance service for express air cargos.

3. Simplifying import documentation: Importers in urgent need of import materials are allowed to use the carbon copy or facsimile of required documents for import declaration, such as commercial invoice and packing list, and then provide the originals after clearance.

4. Using on-line message comparison instead of paper-based comparison: For the goods subject to import/export regulations, the Customs authority may make an on-line permit message comparison with licensing agencies through the CPT Single Window system to replace paper-based comparison.

5. Activating fast-track customs clearance single window service for epidemic control supplies: For the imported goods, materials and medical devices required by epidemic prevention, and the machines as well as chemicals for environmental cleaning and sterilization, if the approval document for tax-exemption was not obtained from Ministry of Health and Welfare due to the urgent schedule, the vendor can sign an undertaking with the Custom at the place of import, and apply for the approval document in accordance with Regulations Governing the Duty Exemption of Imported Relief Articles within 2 months after the date when goods are released to be exempt from import taxes.

6. Accelerating review process of applications related to bonded factory: Customs accelerate the process of approval of the application filed by the Bonded Factory in order to alleviate the impact of the pandemic on the industry and increase the competition of business.

7. Disseminating Customs Clearance Procedures information about COVID-19 to public: Customs Administration establishes " Customs Procedures about COVID-19" on official website to provide the latest information and consultation for FAQs, and also create a link on Facebook to enhance dissemination.

Contact Lines

Department of Customs Clearance Affairs

      TEL: +886-2-25505500#2521