1.For 1egal and systematic questions: please contact Import Division, Dept. Of Clearance Affairs, Tel:(02)2550-5500ext2539
2.To inform abnormal cases or for cargo clearance inquiries: please contact the following respective import customs by the first 2 letters:
(1)CE、CU::please contact Express Cargo Section1, Express Cargo Division, Taipei Customs
—Tel:(03)3833657
(2)CF、CR:please contact Express Cargo Section 2, Express Cargo Division, Taipei Customs
—Tel:(03)3938143
(3)CX:please contact Clearance Section III, Jhuwei Branch, Taipei Customs
—Tel:(03)3992888 ext.7546
(4)CZ:please contact Examination & Valuation Subsection, Songshan Branch, Taipei Customs
—Tel:(02)25462405 ext.25
(5)AX:please contact Sea Express Cargo Section 1, Bali Branch, Keelung Customs —Tel:(02)26101108 ext.5026; Section 2
—Tel:(02)26196100 ext.3001,(02)77271670 ext.6103
(6)BY:please contact Examination Subsection 3, Clearance Section 3, Clearance Division 2, Kaohsiung Customs
—Tel(07)8213685 ext.109
(7)DX:please contact Patrol & Seizure Section, Inspection Division, Taichung Customs
—Tel:(04)26575976ext.103
3. For Real Name Authentication system questions: please contact customer service, Trade-Van Information Services Co., Ltd
—Tel:(02)77352812